PRIVACY POLICY
YOUR DATA IS SAFE

Information in compliance with personal data protection regulations

In Europe and Spain, there are data protection regulations designed to protect your
personal information, which our entity is obliged to comply with. Therefore, it is very
important to us that you fully understand what we will do with the personal data we
request from you. This way, we will be transparent and give you control over your data
with simple language and clear options that will allow you to decide what we will do
with your personal information. If, after reading this information, you have any
questions, please do not hesitate to ask us. Thank you very much for your cooperation.

Who are we?

  • Our name: EXPLOTACIONES TURÍSTICAS LA CORTINA sl
  • Our CIF / NIF: B03301371
  • Our main activity: HOTELS AND SIMILAR ACCOMMODATIONS
  • Our address: Avda de Madrid 31 03503 – Benidorm (Alicante)
  • Our contact phone number: 96 585 5400
  • Our contact email address: direccion@hotelbrisa.net
  • Our website: https://www.hotelbrisabenidorm.com/

    • We are at your disposal; please do not hesitate to contact us.

What will we use your data for?
  • In general, your personal data will be used to manage our relationship with you and to provide you with our services.
  • Additionally, they may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
  • Your personal data is necessary to establish our relationship with you and to provide you with our services. In this sense, we will make available a series of checkboxes that will allow you to decide clearly and simply about the use of your personal information.
Who will know the information we ask for?
  • In general, only the duly authorized personnel of our entity may have knowledge of the information we request.
  • Likewise, entities that need access to your information to provide you with our services may also have knowledge of your personal information. For example, our bank will know your data if payment for our services is made by card or bank transfer..
  • Additionally, public or private entities to which we are obliged to provide your personal data by law may also have access to your information. For example, the Tax Law obliges us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount.
  • In cases where, beyond the aforementioned situations, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to decide in this regard.
How will we protect your data?
  • We will protect your data with effective security measures based on the risks involved in the use of your information.
  • To this end, our entity has approved a Data Protection Policy, and annual audits are carried out to ensure that your personal data is secure at all times.
Will we send your data to other countries?
  • In the world, there are countries that are safe for your data and others that are not as safe. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the perspective of data protection.
  • In the event that, in order to provide you with the service, it is necessary to send your data to a country that is not as safe as Spain, we will always first request your permission and apply effective security measures that reduce the risks of sending your personal information to another country.
How long will we keep your data?
  • We will keep your data during our relationship and as long as required by law. Once the applicable legal deadlines have expired, we will proceed to securely and environmentally friendly delete them.
What are your data protection rights?
  • At any time, you can contact us to find out what information we have about you, rectify it if it is incorrect, and delete it once our relationship has ended if it is legally possible.
  • You also have the right to request the transfer of your information to another entity. This right is called portability; and can be useful in certain situations.
  • To request any of these rights, you must make a written request to our address along with a photocopy of your ID to identify you.
  • At our entity’s offices, we have specific forms to request these rights, and we offer our assistance in completing them.
  • For more information on your data protection rights, you can visit the Spanish Data Protection Agency’s website (www.agpd.es).
Can you withdraw your consent if you change your mind at a later date?
  • Usted puede retirar su consentimiento si cambia de opinión sobre el uso de sus datos en cualquier momento.
  • You can withdraw your consent if you change your mind about the use of your data at any time. For example, if you were initially interested in receiving advertising for our products or services but no longer wish to receive it, you can inform us by filling out the opposition form available at our entity’s offices.
  • Where can you file a complaint if you believe your rights have been disregarded?
  • If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency through any of the following means:
  • Electronic headquarters: www.agpd.es
  • Postal address: Spanish Data Protection Agency C/ Jorge Juan 6 28001-Madrid
  • By phone: Telf. 901 100 099 Telf. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or attorney.
Will we use your data for other purposes?
  • Our policy is not to use your data for purposes other than those we have explained to you. However, if we need to use your data for different activities, we will always first request your permission through clear options that will allow you to decide in this regard.